TLDR
- Policy Manager handles policy creation, review cycles, approval routing and staff acknowledgment in one place, backed by a library of more than 15,000 ready-to-adopt policies authored in-house by nurses across 80+ manuals.
- Regulatory changes are tracked and tied to the specific policies they affect.
- Organizations moving onto it have centralized up to 90% of their policy documents within six weeks.
- Creation. Start from your own document or from our library. AI-assisted drafting is reviewed by on-staff RNs before anything publishes.
- Review cycles. Every policy carries a review date and an owner. Status is visible without asking anyone.
- Approval routing. Automated workflows move a document through the right approvers. When something is rejected, it goes back to the exact step that failed rather than restarting the whole chain.
- Acknowledgment. Assign policies to individuals or groups, then report on who has acknowledged what.
- Version control. Prior versions archive automatically, so you can show which version was in effect on a given date and who acknowledged it.
- Starting from a validated policy instead of a blank page removes most of the drafting work
- Approval routing runs without anyone chasing signatures
- Acknowledgment tracking and completion reporting replace the spreadsheet
- Staff search and find current policies themselves, at any hour, without going through the compliance coordinator
- Regulatory alerts point at affected documents rather than requiring someone to read the Federal Register
What is Ntracts Policy Manager?
Policy Manager is our policy management solution for hospitals, health systems, clinics and community health centers. You may know it as MCN Policy Manager, Policy Manager by MCN Healthcare or ellucid. Same product, same people, now part of Ntracts.
It covers the full life of a policy. Drafting, review, approval, publication, acknowledgment, revision and archiving, with a record of each step.
How does Policy Manager handle policy creation, review cycles and staff acknowledgment?
Most policy programs fail in the gaps between those three things, not inside any one of them. A policy gets updated but never redistributed. Someone acknowledges a version that has since been revised. A review date passes and nobody owns it.
Policy Manager connects them:
Every action writes to an audit trail.
What policy library, approval workflows and accreditation reporting does Policy Manager provide?
The library. More than 15,000 ready-to-adopt policies and procedures across 80+ manuals, written and validated in-house by nurses on our staff rather than licensed from a third-party clinical reference library. Adopt them as written or adapt them. They span hospital, clinic, ambulatory, long-term care and community health settings.
Approval workflows. Configurable by document type, department or manual, with permissions that can be tuned at every level from end user to administrator.
Accreditation reporting. Policies map to the standards they support, so when a surveyor asks for everything tied to a chapter, you pull a report instead of assembling one. Search runs on keywords and metadata, which matters when someone asks for policies across several manuals at once.
Does Policy Manager track Joint Commission and CMS regulatory requirements?
Yes, and the distinction worth understanding is between mapping and monitoring.
Most policy solutions map policies to standards for reference. Ours tracks regulatory changes from CMS, FDA, OSHA and other agencies through StayAlert!, then ties each change to the specific policies it affects.
Rather than an alert telling you something changed, you get an alert telling you which of your documents need attention. That difference decides whether a regulatory change becomes a project or a task.
How does Policy Manager reduce the burden on nursing staff and clinical compliance coordinators?
This is usually the real question, because at most organizations policy management is somebody's fourth job.
The burden shows up in specific places. Writing a policy from a blank page. Chasing approvers by email. Rebuilding an acknowledgment list in a spreadsheet. Finding out during a survey that the posted version is not the current one.
What changes:
Organizations moving onto Policy Manager have centralized up to 90% of their policy documents in six weeks.
Where Policy Manager fits with everything else.
Policies rarely stand alone. A policy governs a process that appears in a contract. An incident points back to the policy that should have prevented it. A vendor requirement lives in an agreement and a procedure at the same time.
Because Policy Manager sits alongside contract management, compliance and physician governance, those connections hold. Training and policy education run through the built-in learning management solution, with completion tracked in the same place as acknowledgment.
Want to see it?
We can walk you through Policy Manager against your own accreditation requirements and show you what the library covers for your setting.
