Vendor Scorecard & Evaluations

A smarter way to understand vendor performance.

Automated scorecards tie performance to contract expectations so you see who’s delivering, who needs support and who’s ready for renewal.

transparent square

Vendor performance shouldn’t be a guessing game.

When evaluations rely on memory or manual steps, issues surface too late and documentation falls short of what auditors expect. A healthcare-ready scorecard helps teams standardize reviews, capture evidence and stay ahead of risk before it affects operations or renewals.

*Agency for Healthcare Research and Quality. “Compliance and quality reporting on documentation practices and accreditation readiness.” 
**Ponemon Institute. “Third-Party Risk in Healthcare Study.” 

%

fail accreditation due to documentation gaps*

%

say vendor performance visibility is limited**

Challenge & Solution Highlights

The common roadblocks to strong vendor oversight.

  • Review consistency
  • Documentation readiness
  • Renewal clarity
Challenge

Challenge: Reviews vary from team to team.

Teams rely on their own methods, which leaves vendors scored on different criteria and makes performance tough to compare across the organization.

Solution

Solution: Bring reviews into one clear process.

Our healthcare-built scorecards align every team to the same criteria, so evaluations stay consistent, comparable and easier to trust.

Challenge

Challenge: Key evidence slips through the cracks.

Evidence gets misplaced and reviews land in scattered files which leaves accreditation teams without the documentation auditors expect.

Solution

Solution: Keep documentation organized from the start.

Automated reminders and structured evidence capture build a complete record that stays audit ready without extra lift.

Challenge

Challenge: Renewal decisions lack clear insight.

Without performance tied to contract obligations renewal discussions rely on gut checks instead of reliable data.

Solution

Solution: See performance through the lens of the contract.

Scorecards connect evaluations to contract terms, so teams understand who’s delivering who needs support and when to renegotiate.

Review consistency
Documentation readiness
Renewal clarity
Challenge

Challenge: Reviews vary from team to team.

Teams rely on their own methods, which leaves vendors scored on different criteria and makes performance tough to compare across the organization.

Solution

Solution: Bring reviews into one clear process.

Our healthcare-built scorecards align every team to the same criteria, so evaluations stay consistent, comparable and easier to trust.

Challenge

Challenge: Key evidence slips through the cracks.

Evidence gets misplaced and reviews land in scattered files which leaves accreditation teams without the documentation auditors expect.

Solution

Solution: Keep documentation organized from the start.

Automated reminders and structured evidence capture build a complete record that stays audit ready without extra lift.

Challenge

Challenge: Renewal decisions lack clear insight.

Without performance tied to contract obligations renewal discussions rely on gut checks instead of reliable data.

Solution

Solution: See performance through the lens of the contract.

Scorecards connect evaluations to contract terms, so teams understand who’s delivering who needs support and when to renegotiate.

FEATURES

Where vendor evaluations take shape.

Criteria that bring consistency to every review.

Replace generic templates with evaluations shaped around healthcare criteria accreditation needs and contract expectations.

  • Use criteria aligned to accreditation standards and contractual obligations.
  • Compare vendors with ratings that stay consistent across every team.
  • Give leaders a clearer narrative behind each score not just a number. 
Compliance-Corporate-Negotiation-with-Computer_AdobeStock_251299506

Evidence that never wanders.

Keep documentation organized and reliable with structured workflows that support audit readiness. 

  • Capture evidence in defined steps so nothing slips away.
  • Automate review cycles to remove guesswork and reduce follow up.
  • Maintain documentation that stands up to surveys reviews and regulatory scrutiny. 
Risk Management graphic-AdobeStock_1311324571

Renewal decisions that feel less like guesswork.

Connect evaluations to contract obligations, so teams understand how vendors perform against what was agreed.

  • See performance to contract in a way most systems cannot show.
  • Identify issues early so they are resolved before renewal deadlines.
  • Support decisions with insight grounded in both performance scoring and contractual context. 
Compliance graphic-AdobeStock_251572037

 Making vendor review easier for every team involved.

Automated evaluations give compliance, supply chain, legal and operations the insight they need to stay ahead of audits, renewal crunches and unexpected vendor surprises.

 Unlock vendor insights in a whole new way.

With scorecards that organize evidence and track real performance, your teams spend less time chasing details and more time strengthening how vendors support your organization.