Incident Reporting & Management
Clear reporting with reliable follow up.
Support safer operations with an incident reporting and management process built on Compliatric expertise that keeps teams aligned and documentation ready when it matters.
Good reporting is only half the story.
Capturing an incident is just the first step. When reporting systems lack structure, many issues never move beyond documentation. Reports go unreviewed, follow up stalls and patterns are missed. A more consistent approach helps teams track investigations, manage correct action and reduce the chance that unresolved incidents repeat.
*49% of patient harm events. U.S. Department of Health and Human Services Office of Inspector General. Hospitals did not capture half of patient harm events. 2025.
**BMJ. Sensitivity of routine systems for reporting patient safety incidents. 2007.
of events are not captured by hospital reporting systems*
of events may go unreported through routine incident reporting**
CHALLENGE & SOLUTION HIGHLIGHTS
Why incident reports don’t always lead to action.
- Reporting consistency
- Follow up accountability
- Organizational visibility
Challenge: Incident reports are inconsistent or incomplete.
When reporting processes vary by department or rely on manual steps, incidents may go undocumented or lack critical detail, slowing review and investigation efforts.
Solution: A clear, consistent reporting process.
Standardized digital reporting makes it easier for staff to submit incidents and ensures compliance teams receive the information needed to review issues without delay.
Challenge: Follow up is difficult to track.
Investigations and corrective actions are often managed through email and spreadsheets, making progress hard to monitor and accountability difficult to maintain.
Solution: Structured workflows that keep work moving.
Connected workflows track investigations, documentation and corrective actions in one place so teams can follow progress and close the loop more reliably.
Challenge: Incident data lacks organization and insight.
When incident information is scattered across systems, patterns are easy to miss and repeat issues go unaddressed.
Solution: Centralized visibility across incidents.
Dashboards and reporting bring incidents into a single view, helping teams identify trends, prioritize mitigation and strengthen compliance oversight.
Challenge: Incident reports are inconsistent or incomplete.
When reporting processes vary by department or rely on manual steps, incidents may go undocumented or lack critical detail, slowing review and investigation efforts.
Solution: A clear, consistent reporting process.
Standardized digital reporting makes it easier for staff to submit incidents and ensures compliance teams receive the information needed to review issues without delay.
Challenge: Follow up is difficult to track.
Investigations and corrective actions are often managed through email and spreadsheets, making progress hard to monitor and accountability difficult to maintain.
Solution: Structured workflows that keep work moving.
Connected workflows track investigations, documentation and corrective actions in one place so teams can follow progress and close the loop more reliably.
Challenge: Incident data lacks organization and insight.
When incident information is scattered across systems, patterns are easy to miss and repeat issues go unaddressed.
Solution: Centralized visibility across incidents.
Dashboards and reporting bring incidents into a single view, helping teams identify trends, prioritize mitigation and strengthen compliance oversight.
FEATURES
Incident reporting that supports action, not backlog.
A single place to report incidents clearly.
Make it easier for staff to speak up and for compliance teams to work from complete, consistent information.
- Capture incidents through standardized digital incident forms that guide users through the right details.
- Support safety events, near misses and compliance concerns without switching systems.
- Keep reports organized and easy to review from the moment they are submitted.
Structure that supports consistent follow up.
Bring clarity to what happens after a report is filed so investigations do not stall or lose momentum.
- Route incidents automatically to the right reviewers based on type or severity.
- Document investigation steps, findings and supporting materials in one place.
- Track corrective actions clearly so nothing gets overlooked.
Visibility that helps teams learn and improve.
Turn incident data into insight that supports better decisions and stronger compliance oversight.
- See the status of incidents and follow up activities across the organization.
- Identify patterns that point to training gaps or process improvements.
- Maintain audit-ready incident records that support surveys, reviews and reporting.
For the teams trusted to handle tough moments.
From initial reports to final follow up, these teams are responsible for making sure issues are handled thoughtfully and consistently. Incident reporting and management gives them a clearer, more reliable way to capture concerns, manage next steps and maintain oversight across the organization.
Turn incident reports into meaningful follow up.
When incidents are easier to manage, teams respond faster and follow through with clarity. See how a more structured approach to incident reporting can help.